Customer Satisfaction Questionaire

We would love to hear what you have to say, this will aid us in providing all our clients with the service they desire. If you could give us a few minutes of your time to complete the form below by circling which number best represents your level of satisfaction (1 = you were totally satisfied, 5 = you were totally unsatisfied).

Name:

Vehicle make & registration:

Email Address:

Your vehicle repairs were completed:

To a high standard of quality 1 2 3 4 5

According to your requirements 1 2 3 4 5

In a timely manner 1 2 3 4 5

We provided you with:

Appropriate & adequate info 1 2 3 4 5

A suitable courtesy vehicle 1 2 3 4 5

An accurate & legible invoice 1 2 3 4 5

Were our:

Staff professional & helpful 1 2 3 4 5

Premises clean & orderly 1 2 3 4 5

Price Competitive 1 2 3 4 5

Street signs visibly noticeable 1 2 3 4 5

You would:

Use our service again 1 2 3 4 5

Recommend us to others 1 2 3 4 5

If you have circled 3, 4 or 5, for any of the above, we would love to hear your reasons why. And if there is anything else you think would be helpful in order for us to improve our service, then please feel free to tell us.

How did you hear about our business?

Please enter Verification Code below (CASE SENSITIVE!)

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We thank you for your custom and, especially, your time in completing and returning this form. It all helps us in providing the perfect service for our clients.